Terms and Conditions - Hedge Trimming Islington
Welcome to Hedge Trimming Islington. By engaging our services, you agree to the following Terms and Conditions, which are designed to ensure a clear understanding between our company and our valued clients.
Scope of Services
Our hedge trimming services in Islington include the maintenance, shaping, and care of various types of hedges. This encompasses:
- Regular Trimming and Shaping: Promoting healthy growth and maintaining the desired appearance of your hedges.
- Removal of Dead or Diseased Branches: Ensuring the longevity and health of your hedges by eliminating harmful sections.
- Installation of Supports: Providing necessary support structures for heavy or overgrown hedges to prevent damage.
- Application of Fertilizers and Pest Control Treatments: Enhancing hedge health through appropriate treatments when necessary.
Pricing and Payment Terms
Our pricing structure is based on the size, type, and condition of the hedge, as well as the frequency of service required. You will receive a detailed quote before any work begins. Payment is due upon completion of the service and can be made via bank transfer, credit card, or cash. We reserve the right to require a deposit for larger projects, which will be specified in the quote.
Scheduling and Cancellation Policy
We strive to accommodate your preferred scheduling needs. However, in the event that you need to reschedule or cancel an appointment, please provide at least 48 hours' notice. Cancellations made with less than 48 hours' notice may incur a cancellation fee equal to 50% of the quoted service price.
Client Responsibilities
To ensure the smooth execution of our services, clients are responsible for:
- Providing clear access to the hedges and surrounding areas.
- Removing any obstacles that may hinder the trimming process (e.g., outdoor furniture, vehicles).
- Disclosing any known hazards or special conditions that may affect service delivery.
Liability and Insurance
Hedge Trimming Islington maintains comprehensive liability insurance to cover any damages that may occur during service. However, we are not liable for damages resulting from pre-existing conditions or factors beyond our control, such as severe weather or structural issues unrelated to our services.
Health and Safety
Our team adheres to strict health and safety protocols to protect both our staff and your property. This includes the use of appropriate personal protective equipment (PPE), adherence to local regulations, and the safe handling of tools and equipment.
Warranty and Satisfaction
We stand behind the quality of our work. If you are not satisfied with the services provided, please contact us within 14 days, and we will address your concerns promptly. Our warranty covers any issues directly related to our workmanship but does not extend to natural growth changes or external factors.
Termination of Service
Either party may terminate the service agreement with written notice if the other party breaches any terms outlined herein. In such cases, the client is responsible for payment of all services rendered up to the termination date.
Governing Law
These terms and conditions are governed by the laws of the United Kingdom and are subject to the exclusive jurisdiction of the courts in Islington.
Amendments to Terms
Hedge Trimming Islington reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
By engaging Hedge Trimming Islington, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.